CorporateCoach

I was delighted on Saturday to see the Welsh flag flying from Birmingham’s Council House. This grand building, which is the local seat of government, dominates the square outside our head office.
St David is the patron saint of Wales and he is celebrated on 1 March. I used to live in Llanddewi Dewi, [...]

Roger Hamilton has two major events planned for the UK. As a subscriber to CorporateCoach you can get big savings on each event and download an extract from his definitive book "Your Life Your Legacy". Read on.
Just to give you some background, Roger is an international presenter and best-selling author on entrepreneurs and [...]

Use verbal signs
Indicate that you are listening with an occasional word or sound: yes, uh-uh, OK, fine, I see, Mmm, right. This tells the speaker you are still there (if you are on the telephone) and also encourages him to keep talking.
But beware, if these signs are overdone, you can sound condescending.
If you are [...]