Training Needs Analysis (TNA) is an essential first step in management development if you wish to achieve the greatest improvement in performance and best value from your investment in [...]
There is only one more CorporateCoach before we break for our August holidays, so I thought I would give you something to carry you through our summer. I list below a random collection of quotations that you can use or pass on to others.
First, though, a suggestion that has come into my in-box following [...]
On Wednesday I attended a meeting on congestion charging. It is a hot issue in the UK but in its form as road charging it has been around since before I studied transportation planning more than 35 years ago. There has been a lot of ill-informed coverage in the media since the government suggested [...]
I have just returned from a very enjoyable family party back in Wales. A theme seemed to be people looking forward to their retirement or planning a means to qualify for early retirement.
These were salaried people who could look forward to funded retirements, and I can understand that after more than 30 years of [...]
Create constancy of purpose for improvement and service. Management must change from a preoccupation with the short run to building for the long run. This requires dedication to innovation in all areas, to best meet the needs of customers.
Adopt the new philosophy. Shoddy materials, poor workmanship, defective products, and lax service become [...]
