Selling with Integrity: Reinventing Sales Through Collaboration, Respect and Serving
| By: | Sharon Drew Morgen |
| Publisher: | |
| Media: | Paperback |
| Availability: | Limited availability |
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Amazon Customer Reviews
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
It changes everything!
Like most great things, I found this book by coincidence, looking for the next great thing to add to my sales skills.
It's an XLNT book about the buyers decisions and not your attempts to sell product, and it gave me a new perspective of sales - the buyer's perspective.
I also have had the pleasure to train with the author Ms Morgen. She has been very supportive both during training and after. I'm greatful for the time she has taken to personally coach me, and helped me learn new skills, and also "unlearn" some old sales patterns that used to get in the way.
Let me know how it works out, and good luck helping buyers to buy!
I learned a lot, but there's a lot more to learn...
When my job started to involve selling as well as technology, I read a half dozen sales books. This one stood out. It didn't make me feel sleazy. It helped me understand my role as a participant in a decision process that is confusing and frustrating for the buyer, too. It gave me a general-purpose framework ("the funnel") for helping a customer (and me!) figure out what is going on in the buying process. It helped me not take things so personally when we didn't get a project. And when we did, the approach didn't leave us with a bunch of expectations that we couldn't meet. It embodies Covey's advice to "begin with the end in mind," where the end is a successful project and a good relationship and not just an accepted proposal. We've been basically successful (and able to sleep at night) while using the overall approach.
Still, I used to be more enthusiastic about the book and Sharon Drew Morgen than I am now. It's not nearly as simple as SDM makes it sound, and it's no substitute for products and services that are actually worth owning or using. As an antidote, you should read "Good to Great" by Jim Collins.
I wavered between three and four stars, and gave it four because it really did influence me more than anything else I read when I started out, and I find myself still referring to it. Read it, absorb the principles, and then pay attention to what's really going on.
Total agreement with Gill
I have first hand experience dealing with Ms. Morgen. I paid for and attended one of her 3 day courses. I even did some work for her. I was really excited to work with her at first, until I found out what kind of person she truly is. I totally agree with Gill's comments. Although many of her concepts have validity, I've seen her *not* use the same type of "we" space she advocates. I won't be specific, but I can say with certainty that I've never had a more unpleasant client experience. Ms. Morgen can be very rude, abusive and confrontational. Her opinion is if you don't agree with what she says then there must be something wrong with you. I would recommend this book for some helpful cold-calling tips, but I would not adopt Buying Faciliatation as my primary selling technique.
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